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News

Woodlands at Hillcrest Hosts first Covid-19 Vaccine Clinic

By News

On 1/5/2021, the first residents at Woodlands at Hillcrest participated in the first of three Covid-19 Vaccine clinics held on-site at the community. Through a partnership with our local pharmacy, our residents and staff received priority access to the vaccine, leading a strong step forward for our seniors and team members to continue to focus on resident safety during the pandemic.

In December, as the Pfizer and Moderna vaccines received emergency approval for distribution, Woodlands at Hillcrest partnered closely with our management company, Life Care Services® to prepare for on-site clinic opportunities in which residents and staff can receive both doses of the critical vaccine. This clinic marks the first of the three opportunities to receive doses of the vaccine.

Future clinic dates will align with the necessary dose timing, as indicated by the vaccine manufacturer. We are proud to provide priority access to our residents and look forward to sharing future updates with residents and families on all anticipated clinic dates as they become available.

Call us today to learn how you or a loved one can receive priority access as a resident at Woodlands at Hillcrest prior to our second clinic date in early-February!

With questions regarding the vaccine or our community’s response to COVID-19, click here: https://www.lcsnet.com/covid-19-update/ 

4 Ways to Establish a Relationship with Caregivers

By Health and Wellness, News

If it’s time for Dad to move into a memory care community, it’s important for both of you to be comfortable with his new setting. And while Dad will be getting caring and professional attention from his caregivers, you can—and should—get to know the people who will be assisting him on a daily basis.

To learn about 4 ways establish an open parent caregiver relationship that can help enhance his care—and allow you to stay actively involved in his life, CLICK HERE.

9 Signs Your Loved One May Have Alzheimer’s

By Health and Wellness, News

We’ve all had it happen to us. We’ve misplaced our car keys or momentarily forgotten someone’s name and suddenly had an unwanted thought creep into our head: Are those Alzheimer’s symptoms? The reality is, we all lead busy lives and forgetting things is a normal function of an overtaxed brain. But what are the real signs of Alzheimer’s? Being able to recognize them can help you get your loved one the treatment they need to live a comfortable life. If a family member is showing any of these nine warning signs of Alzheimer’s, it may be time to consult a doctor.

Priority Access to Newly F.D.A. Approved COVID-19 Vaccine

By News

Woodlands at Hillcrest is pleased to be able to offer the COVID-19 vaccination to residents and employees through our partner pharmacy. Residents and employees will be in the initial distribution group in the CDC phased allocations and among the first in the country to have access to the vaccine once it is available.  Specific vaccination distribution and delivery plans, including the prioritization of residents by level of care, will be determined by each state. Click here for the most recent state plan for the rollout of vaccine access. 

Woodlands at Hillcrest and other communities managed by Life Care Services are partnering with CVS or Walgreens to provide the vaccine to residents and staff, free of charge. Vaccinations will be carefully administered by a licensed professional at Woodlands at Hillcrest offering the peace of mind that comes with not having to venture out in public to receive the immunization.

Woodlands at Hillcrest is dedicated to mitigating the spread of COVID-19. We continue to put residents first by utilizing enhanced infection and disease control protocols, while still providing exceptional experiences for residents.

If you have further questions about the COVID-19 vaccine, visit the CDC website here. Please contact us at (402) 261-0261 or email us at WoodlandsatHillcrestLIFE@WoodlandsatHillcrest.com for specific information about the vaccination plan at Woodlands at Hillcrest.

To review current FAQs regarding the COVID-19 Vaccine, please click here.

Life Care Services Ranked Highest in Customer Satisfaction by J.D. Power

By News

It’s a Proud Time to Live at The Woodlands at Hillcrest

Our management company, Life Care Services®, An LCS® Company, ranked highest in customer satisfaction with independent living senior living communities two years in a row — and we have you to thank for it. This award demonstrates that residents and their families are receiving the care and service they absolutely deserve.

The award for Highest in Customer Satisfaction among Independent Living Senior Living Communities encompasses six individual resident-experience factors. We’re excited to say that, not only did Life Care Services win the overall category, but it also ranked highest within each of the six factors:

  • Resident activities
  • Community staff
  • Price paid for services received
  • Resident apartment/living unit
  • Community building and grounds
  • Dining 

“Life Care Services is privileged to serve nearly 40,000 seniors across the nation. We are honored to be ranked highest in customer satisfaction with independent senior living communities for two years in a row by J.D. Power,” says Joel Nelson, president and CEO of LCS, the parent company of Life Care Services. “This award represents the voice of our residents and is a testament to our commitment to serve the customer first and foremost.

Nelson notes this year’s award is especially meaningful given the unique circumstances of the pandemic. “I’d like to recognize the heroic efforts of our community staff who serve residents each and every day. Their diligence and perseverance provides residents with the best senior living experience possible,” says Nelson.

Life Care Services ranked highest in independent living resident overall satisfaction with a score of 855 in the J.D. Power 2020 U.S. Senior Living Satisfaction Study. The study is based on responses from 4,992 residents, or their decision-maker, living in an independent, assisted-living or memory care community within the previous three years.

What Does This Mean for our Residents?

We are deeply grateful to know that our hard work is valued, and we at The Woodlands at Hillcrest want to assure residents, family, friends and staff that we will continue to improve, evolve and innovate to provide the newest offerings to meet the needs of current and future residents.

If you’d like to know more about the way we enrich the lives of our residents, send us a message on our contact page

 

Life Care Services received the highest score among independent senior living communities in the J.D. Power 2019-2020 U.S. Senior Living Satisfaction Study of resident/family member/friend’s satisfaction with senior living communities. Visit jdpower.com/awards for more details.

COVID Update: Fall and Winter Celebrations

By News

Dear Woodlands at Hillcrest community,

As we begin to plan for fall and winter celebrations, Woodlands at Hillcrest has established precautionary measures to reduce the risk of exposure to COVID-19 and help keep residents and employees safe. We realize the upcoming weeks are traditionally a time of family gatherings and special events, yet the health and safety of our employees and residents remain our top priority. 

Our community continues to follow the guidance from the Centers for Disease Control and Prevention and local health authorities. We also encourage our employees, residents and their families to follow the additional protocols provided for fall and winter celebrations:

  • When possible, host events outdoors instead of indoors.
  • Limit the number of invited guests.
  • Follow social distancing guidelines.
  • Encourage guests to bring their own face mask, hand sanitizer and other supplies.

Of special importance, if you are planning in-person holiday gatherings with people outside of your household, consider asking all guests to strictly avoid contact with people outside of their households for 14 days before the gathering. This will help reduce the risk of exposure.

We realize these are challenging times and appreciate your consideration of these protocols to help keep our residents and their families safe and healthy.

 

Priority Access to COVID-19 Vaccine

By News

Woodlands at Hillcrest residents will be among the first in the country to have free access to the COVID-19 vaccine once it is available. Woodlands at Hillcrest is partnering with CVS/Walgreens to provide priority access to the vaccine to residents in all care levels – independent living, assisted living and memory care – all free of charge

Vaccinations will be carefully administered by a licensed professional within the community, offering the peace of mind that comes with not having to venture out in public to receive the immunization.

Life Care Services communities such as ours are dedicated to mitigating the spread of COVID-19. We continue to put residents first by utilizing enhanced infection and disease control protocols, while still providing exceptional experiences for our residents.

Call us at (402) 261-0261 today to learn more about becoming a resident and ensuring earliest access to the COVID-19 vaccine. 

COVID-19 Update

By News

As the nation continues to navigate the challenges faced during the COVID-19 pandemic, Woodlands at Hillcrest has prioritized the health and well-being of our residents and team members.

With the support of our management company, Life Care Services, we have expanded our infection and disease prevention protocols based upon the Centers for Disease Control & Prevention guidance for long-term care communities. This includes enhanced cleaning protocols, screening and restrictions for visitors and new residents, social distancing practices and increased training for team members.

And through it all, we have focused on providing the experiences Life Care Services communities are known for. We remain dedicated to serving our seniors, first and foremost.

We recognize the big moments.
Big moments deserve to be recognized, no matter what’s going on outside our doors. That’s why we’re taking time to celebrate the big moments in residents’ lives, like birthdays and anniversaries. While a virtual party can’t replace an in-person gathering, it does remind residents that we can always find ways to celebrate positive moments during this time.

We honor daily routines.
We know residents miss the little moments in the day that bring people together, like morning coffee or cocktail hour. Coffee deliveries and socially distant cocktail carts are just two of the many ways our community ensures residents still get to enjoy these routine-but important-activities.

We appreciate each other’s company.
It’s hard to be apart from friends and family, but technology has given us dozens of ways to turn life’s moments into virtual experiences. We recognize the activities residents typically look forward to and are turning them into virtual or socially-distanced events, providing the opportunity for meaningful connections daily.

We encourage physical and mental wellness.
Staying active – both physically and mentally – is essential to emotional well-being. From streaming exercise classes to setting up reading or pen-pal programs with local school children, we are dedicated to helping our residents stay active and connected. 

Rest assured, at Woodlands at Hillcrest, Experience is Everything. We remain inspired by the many ways our community team ensures residents feel connected and cared for as we all learn to adjust to this “new normal.”

Community Reopening Update: 

Woodlands at Hillcrest will continue to work in partnership with Life Care Services as well as local, state and federal government agencies to prioritize the safety of our residents. Our dining venues are now open for socially-distanced dine-in opportunities. We continue to provide engaging opportunities and activities for our residents. We welcome the opportunity to provide virtual visits to those wanting to connect with a loved one or view more about life at our community. Our ability to support in-person visits will depend upon current state and local guidance. Contact us directly if you are interested in scheduling an experience with our team.

Opening Up Our Community

By News

Federal and state governments are releasing plans to reopen the economy to essential business. While this is an encouraging sign to our country’s response to COVID-19, please know this process will be taken thoughtfully at The Woodlands at Hillcrest. We will implement a three-phased approach when reopening our community. Decisions for each phase will be based on state and regional criteria, advice from public health officials, and the health status of our community. 

We are all looking forward to the day when we can resume our lives as a community and gather with our friends, yet the health and safety of our residents and employees must remain our highest priority. From the beginning, we have taken on this challenge as a marathon rather than a sprint. There are no short cuts or easy answers to how we reduce our risk to COVID-19 and it’s as important as ever that we continue to remain focused on protecting ourselves and supporting each other. 

In the upcoming weeks, and until further notice, The Woodlands at Hillcrest will continue to follow the heightened precautionary measures currently in place. These practices include following social distancing protocol and restricting non-essential visitors. We understand the risks posed to our community from COVID-19 and remain committed to our processes. We’ll only begin to shift our protocols after we know our community is no longer at risk, and with careful consideration of the guidance offered by the Centers for Disease Control and Prevention, Centers for Medicare and Medicaid Services, and local and state health departments. As the situation develops, and we make changes to our protocols, residents, employees and families will be notified first —but to reiterate, we will not be modifying our precautionary measures at this time. 

Thank you for your patience, your support, and for embodying that hopeful spirit that The Woodlands at Hillcrest is known for as we continue to navigate this process together. For detailed information regarding our community policies and updates to our reopening efforts, please contact our community directly. For more information regarding the national response efforts taken by LCS communities, visit https://www.lcsnet.com/covid-19-update/.